{"id":29990,"date":"2020-01-14T17:33:56","date_gmt":"2020-01-14T16:33:56","guid":{"rendered":"https:\/\/packaging-journal.de\/?p=29990"},"modified":"2020-01-14T17:33:56","modified_gmt":"2020-01-14T16:33:56","slug":"sustainability-online-shopping","status":"publish","type":"post","link":"https:\/\/packaging-journal.de\/en\/nachhaltigkeit-online-shopping\/","title":{"rendered":"Sustainability in online shopping"},"content":{"rendered":"<p>More and more people are paying attention to an ecologically sustainable lifestyle. According to a survey* by Trusted Shops, 92 per cent of online retailers consider sustainability in e-commerce to be important. However, when it comes to returns, 39 per cent stated that they do not make their online business more sustainable.<\/p>\n<p>Most customers already avoid plastic bags and extra packaging when shopping in shops. However, online shopping is also increasingly focussing on ecological and social sustainability aspects. One <strong>YouGov survey by Trusted Shops<\/strong> from the year 2019 revealed that<strong> 60 per cent<\/strong> of Germans attach importance to <strong>Sustainable shopping<\/strong> on the Internet. This attitude can also be seen on the part of online shop operators: Over<strong> 90 per cent<\/strong> recognise the importance of the topic.<\/p>\n<p>However, a comparison of the various areas of online retail reveals significant differences in the activities realised:<\/p><div class=\"packa-in-post-alle\" style=\"text-align: center;\" id=\"packa-3587653959\"><div id=\"packa-3410723118\"><a data-no-instant=\"1\" href=\"https:\/\/packaging-journal.de\/en\/newsletter\/\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"PJ Self-promotion English 03\"><!--noptimize--><img src=\"https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03.png\" alt=\"\"  srcset=\"https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03.png 840w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-300x75.png 300w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-768x192.png 768w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-18x5.png 18w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-332x83.png 332w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-664x166.png 664w, https:\/\/packaging-journal.de\/wp-content\/uploads\/2026\/01\/PJ-Eigenwerbung-English-03-688x172.png 688w\" sizes=\"(max-width: 840px) 100vw, 840px\" width=\"840\" height=\"210\"  style=\" max-width: 100%; height: auto;\" \/><!--\/noptimize--><\/a><\/div><\/div>\n<figure id=\"attachment_29996\" aria-describedby=\"caption-attachment-29996\" style=\"width: 814px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-29996 size-full\" src=\"https:\/\/packaging-journal.de\/wp-content\/uploads\/2020\/01\/Kopie-von-nachhaltigkeit1.png\" alt=\"\" width=\"814\" height=\"536\" \/><figcaption id=\"caption-attachment-29996\" class=\"wp-caption-text\">Table: Distribution of online shop operators according to the implementation or planning of sustainable activities<\/figcaption><\/figure>\n<p>In terms of packaging, the willingness of shop operators is high: only <strong>9 per cent<\/strong> of online retailers state that they do not organise their packaging systems sustainably. Most sellers reuse packaging in good condition from returns or use less material by optimising packaging sizes. When selecting packaging materials, only <strong>11 per cent<\/strong> Sustainability aspects disregarded. The majority avoid plastic in their packaging or use recycled materials.<\/p>\n<p>The areas of renewable energies and handling returns bring up the rear: <strong>43 per cent<\/strong> of shop operators neither use green hosters nor do they obtain electricity from wind energy and the like. <strong>even<\/strong> <strong>not consciously<\/strong> is. The situation is even worse in the area of returns: Half of all online retailers stated that they do not have a sustainable approach in this regard. However, the majority of respondents replied that they hardly ever receive returns anyway.<\/p>\n<p>At the end of 2019, the debate about fees for returns once again triggered a discussion about sustainable behaviour in online retail. This high level of interest in the topic among end customers shows that the <strong>Communication of existing sustainability activities<\/strong> can be a real advantage for an online shop. It is therefore all the more astonishing that, according to the survey <strong>almost half<\/strong> of online retailers (44 per cent) do not communicate their own commitment to the customer. If a shop provides information about its own activities, it usually does so via its own website (33 per cent) or social media (28 per cent).<\/p>\n<p><strong>*The data used is based on an online survey conducted with surveymonkey, in which 880 people took part between 2 September 2019 and 15 December 2019.<\/strong><\/p>\n<p><em>Source: Trusted Shops<\/em><\/p>","protected":false},"excerpt":{"rendered":"According to a survey by Trusted Shops, 92 per cent of online retailers consider sustainability in e-commerce to be important. Less attention is paid to returns.","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"__cvm_playback_settings":[],"__cvm_video_id":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_title":"","csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[22,23],"tags":[21745,31,32],"class_list":{"0":"post-29990","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-packmittel-und-packstoffe","7":"category-marketing-und-design","8":"tag-e-commerce","9":"tag-nachhaltigkeit-und-green-packaging","10":"tag-packmittel-und-packstoffe","11":"cs-entry","12":"cs-video-wrap"},"acf":[],"vimeo_video":null,"_links":{"self":[{"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/posts\/29990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/comments?post=29990"}],"version-history":[{"count":0,"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/posts\/29990\/revisions"}],"wp:attachment":[{"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/media?parent=29990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/categories?post=29990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/packaging-journal.de\/en\/wp-json\/wp\/v2\/tags?post=29990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}