Epple Druckfarben AG: Strengthened service

Epple Druckfarben AG wants to promote the growing interest in new packaging printing solutions with customer proximity and fast service.
German Packaging Award (Image: Epple Druckfarben AG) German Packaging Award (Image: Epple Druckfarben AG)
German Packaging Award (Image: Epple Druckfarben AG)

Growth opportunities in a stagnating print market? They do indeed exist. The growing interest in nNew packaging printing solutions and eco-inks in sheet-fed offset printing, especially at print shops in the DACH region, is something that Epple Druckfarben AG wants to promote with customer proximity, fast service and competent application technology. New mixing stations show that the concept can work.

Whether sustainable packaging printing solutions, conventional and UV ink series or new approaches in the food sector: Epple develops and produces all inks for the DACH region (Germany, Austria, Switzerland) in Germany. To this end, the Neusässer-based company is constantly optimising its processes and services.

One example is the cooperation with Heinrich Steuber GmbH + Co, Mönchengladbach, which is due to start shortly. They will include the „Steuber sprint“ colour and logistics concept in their range. Special colours from Epple mix, deliver directly and also offer a special service: If a customer wishes to have the special colour rubbed off, they will receive a sample of the special colour on the customer's printed fabrics.

New mixing station has proved its worth

The new „Ostwestfalen“ mixing station has been in operation at Epple for just under a year and has proven its worth: Customer proximity pays off. Print shops in the important sales regions of Westphalia and the Ruhr and neighbouring regions appreciate the direct and even more Faster supply with the desired sheet-fed offset inks.

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„We have recently strengthened our proximity to customers, our product quality and our service with numerous sales measures in terms of personnel and organisation. The opening of the second German mixing station fits in seamlessly with this.“

Gerhard Janssen, Sales Manager at Epple

Gunther Gerlach (Image: Epple Druckfarben AG)
Gunther Gerlach (Image: Epple Druckfarben AG)

German and Austrian customers should send their orders to the order acceptance centre in Neusäß, Swiss customers to Hettlingen. The colour order is delivered directly from there.

„In addition to product quality, for us ‘Made in Germany‘ means presence, personal advice and technical application expertise. Accordingly, we offer a comprehensive field service and comprehensive application technology in Germany, Austria and Switzerland“.

Gunther Gerlach, Chairman of the Management Board of Epple Druckfarben AG

The hour of the application engineers

The active service is important for Epple, as the DACH printing markets are among the leading and most demanding in the world. In future, the application technology and technical sales experts at Conversion of many print shops to new eco-colour systems.

The complete package of the BoFood series is therefore increasingly in demand. It consists of harmonised Epple products that are harmless to migration for the exterior and interior printing of food packaging as well as a corresponding effect coating.

„The implementation of new colour systems in print shop processes requires personal support, if necessary on site worldwide. Our experienced application engineers are best placed to provide this. They bring Epple's colour systems together with the technological requirements and needs of the print shop customers.“

Gerhard Janssen, Sales Manager at Epple

Source: Epple Druckfarben AG