Syntegon at the Virtual Show 2020

Syntegon Technology will be presenting its innovations online at the Virtual Show 2020 from 7 to 13 May.
Syntegon Technology offers numerous remote services with secure remote access, including online operator training and the e-portal for straightforward spare parts ordering. (Image: Syntegon)

Syntegon Technology will be presenting its innovations online at the Virtual Show 2020 from 7 to 13 May.

Syntegon Technology supports customers with Solutions and services along the entire machine life cycle. This is what the specialist for process and packaging technology wants to show at the Virtual Show 2020 with which the company will present its new products online in May. The virtual event is intended to focus on the company's consistent Further development of the service offering support. Visitors will find out how Syntegon can support them even more in future with intelligent and sustainable services.

Remote services for secure remote access

Taking the current situation into account, Syntegon Technology is not only focussing on a virtual event, but is also offering numerous Remote services on. Many customers currently use Remote Services, if they need support with settings or troubleshooting on machines. Visitors to the Virtual Show can access this service at look forward to an exclusive offer.

Other advisory services and service offerings for which the usually an employee of Syntegon Technology to the customer site would take place via digital channels. For example, customers can Spare parts via the E-Portal, the online shop of Syntegon.

Display

Operator training also take place virtually. Participants can choose the format according to their individual needs: Syntegon offers via an online platform Web-based training, virtual reality training and training in the virtual classroom to.

Digital services for trouble-free operation

The Digitisation also plays in production play a major role. Pharmaceutical manufacturers benefit from the many years of experience of Syntegon's experts in the development and implementation of software solutions. The Pharma i 4.0 Solution Platform for example, provides plant operators Important OEE data and monitors the status of machines and processes. Furthermore informs you in real time about events such as alarms or machine downtimes.

Once customers have received instructions from Syntegon service experts via Remote Service, they can make machine settings. (Image: Syntegon)

In addition to preventative measures, the Predictive maintenance increasingly coming into focus: „Predictive maintenance makes it possible to plan downtimes and ensures trouble-free production operations,“ explains Muhammed Ali Turac, Product Manager for Digital Services at Syntegon Technology. At the Virtual Show, the company will be presenting MIRA (Machine Intelligence Reporting & Analytics). The modular software solution recognises wear on process-critical components thanks to intelligent algorithms The system also recognises the need to replace components such as fans up to six weeks before a potential failure. „The key advantage of this system is that it does not interfere with the machine control in. This means that retrofitted systems do not have to be qualified and validated again,“ says Turac.

Production optimisation with Cloud Platform

Thanks to the new, cloud-based digital shopfloor platform paper-based processes and unnecessary loss of time during maintenance in the food industry are a thing of the past. „Technicians have task planning and all manuals and documentation virtually in their pocket,“ says Sven Scharnitzki, Product Manager at Syntegon Technology. About the interactive performance board With an intuitive interface, employees can see all key production data such as production time, losses and stops at a glance. Optimisation potential can be identified more quickly and downtime avoided. In addition QR codes on the machines ensures that relevant data is displayed promptly and easily. This saves time and resources - and makes day-to-day work easier.

Thanks to the new, cloud-based Digital Shopfloor Platform, paper-based processes and unnecessary loss of time during maintenance work are a thing of the past for food manufacturers. (Image: Syntegon)

Sustainability for upgrading

The topic of sustainability is particularly important in the Food packaging in focus. With the new PHS 2.0 sealing jaw technology Syntegon now offers a Retrofit kit for vertical form, fill and seal machines, which ensures lower film consumption at up to 25 per cent higher production speeds. Food manufacturers who want to test more sustainable alternatives for their existing systems will be able to use the service for material tests from Syntegon. The service experts carry out tests on the company's own systems so that customers do not have to interrupt their production. Detailed reports and recordings are then analysed together.

Source: Syntegon Technology