Greater customer proximity with international growth

„The motivation for our direct market entry lies primarily in the further development of our structures and direct customer interaction. In recent years, we have undergone a transformation from a machine manufacturer to a solution provider. This has fundamentally changed our approach to projects.“

Daniel Frank, CSO Weber Mechanical Engineering

„In order to better fulfil our customers“ requirements, closer coordination and effective project management are essential, and the geographical proximity to our customers in Switzerland is a great advantage," adds Fabian Tommer, future Managing Director of Weber Switzerland. The same applies to the new subsidiary in Brazil. The central aim is to support Brazilian food producers with a Weber team based directly on site. faster, more efficient and more targeted support.

In addition, due to recent legislative changes in the area of sliced foods and the large population of Strong growth potential for Weaver. „A direct presence enables us to respond more quickly to customer needs, understand their requirements better and develop customised solutions,“ emphasises Douglas Elsenbach, Managing Director of Weber do Brasil.

At their core, the new Weber locations will offer an even better and More comprehensive customer service from consulting and project management to after-sales support and the ability to access Weber's global software solutions and support structures. To ensure all of this, Weber relies on a strong and experienced team in both countries, and has also set up extensive warehousing space and its own warehouse. Showroom focussed on the needs of customers. This not only ensures the rapid provision of spare parts, but also enables on-site demonstrations and events to be organised for customers in the region. This set-up is a strong foundation that customers in Brazil and Switzerland can rely on in the future.

Source: Weber Mechanical Engineering