Altdorfer Mühle: How tried and tested products from Multipond score points
Spare parts ordered for the first time after 20 years: A fully automatic packaging line with a multi-head weigher from Multipond has been in use at Altdorfer Mühle since 1998.
27 November 2020
Muesli and dried fruit are also part of the company's product range. (Image: Multipond)
In order to cope with the high demand, Altdorfer Mühle opted for a fully automatic packaging line back in 1998. Part of this line is a Multipond MP-1001-A multihead weigher, which is still in full use today. And after 20 years, spare parts were ordered for the first time.
The first documented mention of the town, which is located in Baden-Württemberg Altdorf mill in 1487. The brothers Jörg and Karl Ruthardt are the third generation to run the company and currently employ 22 people.
Various seeds, millet, wheat semolina, oat flakes, buckwheat and muesli, as well as dried fruit such as figs, dates, apple rings and mango strips are all part of the Product range of the company. When selecting suppliers, Altdorfer Mühle primarily favours regional partners.
Various supermarkets, other mills and large bakeries as well as the small mill farm shop are part of the broad customer base. (Image: Multipond)
First spare parts order after 20 years
„We were extremely satisfied with the system right from the start. I don't know of any machine that reliable is like a multihead weigher from Multipond. We have now ordered spare parts from them for the first time in 20 years, and again they were just Small parts traded. If you look at this fact alone, the investment has more than paid for itself,“ emphasises Jörg Ruthardt, Managing Director for the Production division at Altdorfer Mühle.
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Jörg Ruthardt, Managing Director for Production at Altdorfer Mühle (Image: Multipond)
"quality and Transparency are part of our corporate philosophy - even when it comes to packaging. We want our customers to see the products, but the design of the packaging takes a back seat for us,“ Ruthardt continues.
Reliable and uncomplicated
The requirements for the system are the same today as they were back then: the multihead weigher used is designed to be multiflexible, so that the A wide variety of products, from sticky dried fruit to free-flowing products such as seeds and oat flakes, can be weighed quickly and easily. All parts are quick and easy to Without tools for cleaning and maintenance.
At the Altdorfer Mühle, we particularly appreciate the Good co-operation with the company, which went smoothly from day one. „The support is simple and uncomplicated, the short distances and instances are a great advantage here. Right from the start, we were supported as an excellent partner with a wealth of knowledge and experience,“ says Ruthardt.
The acquisition costs and amortisation period in the capital goods sector for the food industry are often Basis of a purchase decision. Other follow-up costs, such as service and spare parts costs, are often not taken into account when making a decision. But it is precisely here that there can be significant differences between the individual manufacturers.
Lowest service and spare parts costs for the tried-and-tested multihead weigher. (Image: Multipond)
„There have never been any problems with the multihead weigher. For 20 years, it has reliably delivered what we were promised. This was and continues to be important to us, as we have to be able to rely on the system 100 per cent. We usually process Very small batch sizes and must therefore be able to react quickly,“ explains Jörg Ruthardt.
Affordable and available
An important success factor for consistent production quality is the Reliable function of the system. In order for production capacities to be fully utilised and rationalisation potential to take effect, the capital goods must be appropriately supported. The reliability and availability of the installed components play an important role in ensuring that the Ensure line availability to be able to. Systems often break down because spare parts are no longer available after just five years or are in extremely short supply.
With Multipond's weighing systems, reserves in the dimensioning of components and a high level of vertical integration enable the customer to operate cost-effectively and sustainably. The average service and spare parts costs for a multihead weigher from the company are less than one per cent of the purchase price. The supplier is also well above the industry standard when it comes to the availability of spare parts. The company also ensures a high level of compatibility of the installed parts right from the development stage.