Partner for e-commerce packaging solutions

Henkel's adhesives and coatings fulfil the most important requirements. Requirements of the e-commerce industry such as hotmelt and heat-sealing solutions for automated e-commerce packaging or improved efficiency in order processing in fulfilment centres. The solutions also enable Tamper-proof packaging thanks to high fibre tear resistance, easy opening and resealing of packaging at the end consumer and protection against damage to the packaging through impact resistance and barrier function.

„Compared to traditional retail, the e-commerce process is much more complex and involves more steps in the value chain. Both the packaging and the goods are exposed to greater risks during transport, as they have to be handled up to 20 times more often. Our adhesives and functional coatings are specifically designed for use in low-temperature, high-volume environments to ensure quality and reliability at every stage of the e-commerce journey, reducing the risk of returns and increasing customer satisfaction.“

Scott Farber, Director Market Strategy Paper Solutions at Henkel

Sustainability is an integral part of the development and production processes at Henkel and is demonstrated to customers, for example, through life cycle assessments (LCAs). These illustrate the overall environmental impact that arises during the manufacture of products. The company also works closely with partners along the entire value chain, from paper and packaging manufacturers, machine manufacturers and fulfilment centres to recyclers and specialised institutes.

The company's water-based EPIX coatings are an innovation that makes it possible to Paper packaging can behave like plastic and still be recycled to be. They provide a barrier against moisture during transport and can keep grease and oil away from expensive shipping goods.

When shipping valuables in paper or cardboard shipping bags, the packaging can play an important role in preventing theft and tampering with the packaging. It can also be crucial in enabling easy and reliable unpacking for the customer. Technomelt adhesives from Henkel create a strong fibre tear to ensure that e-commerce products reach the customer safely - and simultaneously indicate when a package has been opened prematurely. The PSA adhesives can be processed with all standard application devices and withstand the extreme temperature requirements in fulfilment and distribution centres.

With almost one in four parcels ordered online being returned, packaging design and its role in optimising the supply chain is becoming increasingly important. In addition to temperature-resistant packaging, the Henkel's pressure-sensitive adhesives facilitate the return of packaging by integrating an adhesive seal and a resealable strip. This enables customers to return parcels safely and conveniently and reuse packaging to reduce waste and resources.