The Swiss packaging specialist SIG is now making the online portal mySIG Portal available to its customers around the clock, where the majority of workflows and processes can be controlled.
The new mySIG PORTAL offers customers all the advantages that a digital customer portal can have. With the web-based one-stop platform, customers can SIG-customers a variety of workflows and processes, such as. Order processing, order tracking, service transparently from a central location. This enables efficient workflows, seamless collaboration, real-time communication and process automation, which drives business processes forward.
Vincent van den Broek, Vice President Global IT & Digital at SIG: „The digitalisation of our touchpoints with customers is of central importance to us. And we are constantly endeavouring to improve the experience. For our customers in the food and beverage industry, it is more important than ever to manage their business efficiently and flexibly. It is crucial to know exactly what is in stock and to be able to order quickly and easily with just a few clicks. The new mySIG PORTAL enables employees from different departments to interact and collaborate with each other, as well as liaising with SIG's team of experts. The system is easy to use, automated and ready for immediate use, which simplifies collaboration. The platform is also future-proof and scalable with the growing business requirements of our customers."
SIG customers can obtain real-time transparency about warehouse availability around the clock, 365 days a year. mySIG PORTAL gives customers access to their own SIG world and can be reached from anywhere, including via mobile devices such as tablets. The platform bundles insights into work processes in one place - from information about the filling machines, asset management and customer-specific details to order management for carton sleeves, closures or paper straws, order tracking and customer-specific reports.
Source: SIG
